| Pricing and Billing |
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| Do I have to pay sales tax? |
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You only have to pay sales tax if you are located within the State of California and are an end user. If a California Resale Certificate is provided, with your company information and tax ID number, we will gladly set your account up as tax exempt. Thank you. |
| I have a question on my charges. |
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Click the "My Account / Order Status" link at the top right hand side of our site to review your orders. You may compare your order history on our website, with your financial records. If you have further questions or concerns, please contact our Customer Support Specialists at 562-801-9705 or email orders@spiralpaper.com. Thank you. |
| I need a copy of my receipt/invoice. |
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Click the "My Account / Order Status" link at the top right hand side of our site to print invoices. Thank you. |
| When will my credit appear on my account? |
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Credits usually take 7-10 business days from the time we receive your item(s). Thank you. |
| When will my credit card be charged? |
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Your credit card will be charged within 24-48 hours of receiving your order. Thank you. |
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