How do I measure a paper tube or paper core?
Paper tubes and paper cores have 4 parts: 1. Inside diameter 2. Wall thickness 3. Outside diameter 4. Length Diameter Definition: a straight line passing from side to side through the center of a bod |
Can I return my paper tubes, paper cores, or edge protectors for recycling?
No, we do not accept returns on custom made paper tubes, paper cores or edge protectors. To recycle paper tubes, paper cores or edge protectors, we suggest contacting Dalton Recycling, 555 South Rose |
Are "cardboard tubes" really made with cardboard?
No. Paper tubes are made with "plies" or layers of paper , not cardboard. Paper tubes are referred to as "cardboard tubes" so often that most paper tube manufacturers usually will not correct the inc |
We ordered too many custom paper tubes or edge protectors. Will you take the extras back?
No. |
Where does Spiral Paper Tube manufacture its paper tubes and edge protectors?
We have two facilities in the Los Angeles area. We make all of our paper tubes and edge protectors. |
I don't want our customer to see Spiral Paper Tube's contact information. Do you provide blind shippers or blank packing slips?
Yes. Upon request, we can use packing slips without Spiral Paper Tube's information. You may also provide your company's packing slip for us to use. |
Do you make water proof tubes?
No, we do not make water proof tubes. Our tubes are made with 100% paper (just like a paper towel tube) and are not water proof. We do offer a moisture-resistant paper option called "poly kraft." Thi |
Do you make colored mailing tubes?
Yes. All of our colored mailing tubes are made to order. We stock glossy red, glossy white, glossy blue, glossy green, and glossy black paper. We also stock matte white and matte black paper options. |
Why are some paper canisters called "3 piece canisters"?
A 3 piece canister is a specific style canister. It is comprised of three paper tube components: top, base, and neck. The top component has a permanent metal end applied to the top. The base component |
I'm not seeing an option to purchase Fiber Cans or Telescope Tubes online?
The only product line available for online ordering, and immediate shipment, are our line of 3" ID x .125" Tape and Label Cores. All other products are made-to-order. Custom orders have lead times. |
What does MSDS stand for? We're a distributor and our customer is asking for it.
MSDS is short for Material Safety Data Sheet . It includes detailed product information. We provide MSDS information upon request for our paper and adhesive (glue). |
Do you offer quantity discounts?
Yes. The high the quantity, the lower the unit price. Quantity discounts do not apply to shipping charges. Our 3" ID x .125" Tape Cores & Label Cores , available online, are already discounted. |
What's a "star crimped" carpet core insert?
The "star crimped" carpet core insert is a unique end closure designed for carpet manufacturers. Finished rolls of carpet used to get bagged and tied off at each end. The "star crimped" carpet core in |
I received a quote for 3" ID x .125" thick cores. I just noticed the pricing on your website, for the same size, is different? Why?
The 3" ID x .125" thick cores we sell online are ready-to-ship. The quantity, weight and size is standardized so they are ready to ship via UPS the next business day. Custom orders are made to order w |
How do I place an order online?
We accept orders online, via email, and fax. The most common 3" ID x .125" Tape Cores and Label Cores can be ordered online. Orders received before 11:00 am PST ship the next day. At this time, this |
How does the lid stay on a 3 piece telescope tube?
Three-piece telescope tubes have a vacuum effect as a result of the top and base components fitting the inner tube snugly. When the canister is turned upside down, the lid does not fall off right away |
What is a flexograhic print plate?
A print plate is a rubber stamp used to print on paper tubes and edge protectors. |
Is four color printing available?
Yes, four color printing is available for "labeled" products. After art is received, CMYK (plus PMS spot colors if needed) C2S sheets are printed and then wrapped around the tubes. Click here to see |
What is a "print plate"?
A print plate is an industry term for a rubber stamp. When a slogan, logo, or handling instructions need to be printed on paper tubes or edge protectors, a print plate is required. In order to have a |
What's the difference between flexographic printing and lithographic printing?
Flexographic Printing – This
is the most basic and cost effective method of printing on paper tubes and edge protectors. It
utilizes water-based inks that are transferred directly onto the pape |
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