Can you add our logo?
Yes. We offer one-color flexographic printing on all tubes and edge protectors. "Flexographic" printing, also referred to as "flexo printing" is similar to a rubber stamp print. It's a great, economi |
Can you deliver our order on a truck with a lift gate?
Yes. Upon request, local orders can be delivered on a truck with a lift gate. |
Do you have loading docks?
No, we do not have loading docks. All trucks are loaded and unloaded using pallet jacks and/or forklifts. |
Do you make white and kraft edge protectors?
White is our default edge protector. White edge protectors are the most common, most economical and and are white on top. A one-color flexographic print may also be added to communicate product infor |
Do you offer quantity discounts?
Yes. The high the quantity, the lower the unit price. Quantity discounts do not apply to shipping charges. Our 3" ID x .125" Tape Cores & Label Cores , available online, are already discounted. |
How do I measure edge protectors and corner protectors?
Edge protectors and corner protectors have 4 dimensions: 1. Leg 1 2. Leg 2 3. Thickness 4. Length 1. Leg 1 Leg 1 can be measured from the bend to the edge of the paper. Because edge protectors and co |
I don't want our customer to see Spiral Paper Tube's contact information. Do you provide blind shippers or blank packing slips?
Yes. Upon request, we can use packing slips without Spiral Paper Tube's information. You may also provide your company's packing slip for us to use. |
We order v-board, corner protectors, edge protectors by the truckload. Can you deliver on a flatbed trailer?
Yes. Upon request, local deliveries can be made with a flatbed trailer. |
We ordered too many custom paper tubes or edge protectors. Will you take the extras back?
No. |
We were just notified that our order is ready to pick up. Do we need an appointment?
No. Shipping and receiving is open 8am-3:30pm Monday through Friday (excluding national holidays) and is first come first served. |
What does MSDS stand for? We're a distributor and our customer is asking for it.
MSDS is short for Material Safety Data Sheet . It includes detailed product information. We provide MSDS information upon request for our paper and adhesive (glue). |
What freight class do edge protectors ship at?
Our edge protectors ship at class 55. Freight classes are designed to help you get common standardized
freight pricing for your shipment when working with different carriers,
warehouses and broker |
What's the difference between flexographic printing and lithographic printing?
Flexographic Printing – This
is the most basic and cost effective method of printing on paper tubes and edge protectors. It
utilizes water-based inks that are transferred directly onto the pape |
Why are your products considered "green packaging"?
All of our paper tubes and edge protectors are made with paper. Paper is 100% recyclable. Our paper, plastic and metal End Closures are also recyclable. |
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